Free text fields in every place a user is intended to make a selection from a desired set of choices. Instead
In each case, we can significantly increase productivity by supplying a list of choices with the best choice showing up first.
The second best response we want users to choose any alternatives to the best option shown first adding a user intended action to choose an alternative within a certain degree of variance. Expected minimum and maximum variance choices.
Finally, an exception path which allows free text. A user must ignore the best choice and select an option which takes them to an exception path.