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Riduzione nell'intenzione di adottare le CA
TegenArgument
1
#703652
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Problem 2 – Attitude modification and AI (B) »
Problem 2 – Attitude modification and AI (B)
Problem 2 – Attitude modification and AI (B)☜☜F1CEB7
▲
Anthropomorphism »
Anthropomorphism
Anthropomorphism☜Lantropomorfismo è linnata tendenza psicologica degli individui di attribuire caratteristiche umane a oggetti inanimati, addirittura nelle interazioni con essi.☜59C6EF
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Conversational agents (aka bot) »
Conversational agents (aka bot)
Conversational agents (aka bot)☜Lantropomorfismo inteso come attribuzione di caratteristiche human-like a oggetti inanimati e/o dotati di AI può essere classificata in base agli oggetti o entità a cui queste caratteristiche vengono applicate. In questa sede ci riferiamo esclusivamente alle conversational agents (CA)☜9FDEF6
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Couns »
Couns
Couns☜☜EF597B
▲
Response failure »
Response failure
Response failure☜Lincapacità per un CA di rispondere in modo significativo a una richiesta valida delluser. Questa può essere data da limitate capacità conversazionali del bot. ☜EF597B
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Riduzione nell'intenzione di adottare le CA
Riduzione nell'intenzione di adottare le CA☜☜EF597B
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[1]
Customer service chatbots: Anthropomorphism and adoption
Citerend uit:
Ben Sheehan, Hyun Seung Jin, Udo Gottlieb
Geciteerd door:
Ginny Bignardi
10:09 PM 24 October 2022 GMT
URL:
https://debategraph.org/handler.ashx?path=ROOT%2fu38138%2fCustomer%20service%20chatbots%20Anthropomorphism%20and%20adoption.pdf&att=1
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Gemaakt door:
Ginny Bignardi
NodeID:
#703652
Node type:
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Gemaakt op (GMT):
10/24/2022 10:04:00 PM
Laatste bewerking (GMT):
10/24/2022 10:04:00 PM
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