i) Develop a charter of citizens' and consumers' rights by 2012
Governments, working closely with the ICT industry and other stakeholders, should develop by 2012 a charter of citizens’ and consumers’ rights and responsibilities in the digital environment. This should focus on transparency, trust, security and privacy.
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The Amsterdam Declaration »The Amsterdam Declaration
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3) Improve the quality of life and enhance trust and confidence »3) Improve the quality of life and enhance trust and confidence
Actions on quality of life, trust and confidence? »Actions on quality of life, trust and confidence?
i) Develop a charter of citizens' and consumers' rights by 2012
eCitizen Charter »eCitizen Charter
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