6 Develop and Manage Human Capital
See Below - 1st add to original
Full Process Description 30-Transform/Innovate 20-Change/
Improve
10-Run/
Operate
6 Develop and Manage Human Capital (10007) 1
6.1 Develop and manage human resources (HR) planning, policies, and strategies (17043) 1
6.1.1 Develop human resources strategy (17044)
1
6.1.1.1 Identify strategic HR needs (10418) 1

6.1.1.2 Define HR and business function roles and accountability (10419) 1

6.1.1.3 Determine HR costs (10420)
1
6.1.1.4 Establish HR measures (10421)
1
6.1.1.5 Communicate HR strategies (10422)
1
6.1.1.6 Develop strategy for HR systems/ technologies/tools (10432)
1
6.1.2 Develop and implement workforce strategy and policies (17045)
1
6.1.2.1 Gather skill requirements according to corporate strategy and market environment (10423) 1

6.1.2.2 Plan employee resourcing requirements per unit/organization (10424)
1
6.1.2.3 Develop compensation plan (10425)
1
6.1.2.4 Develop succession plan (10426)
1
6.1.2.5 Develop employee diversity plan (10427)
1
6.1.2.6 Develop other HR programs (10428)
1
6.1.2.7 Develop HR policies (10429)
1
6.1.2.8 Administer HR policies (10430)
1
6.1.2.9 Plan employee benefits (10431)
1
6.1.2.10 Develop work force strategy models (10433)
1
6.1.3 Monitor and update strategy, plans, and policies (10417)
1
6.1.3.1 Measure realization of objectives (10434)

1
6.1.3.2 Measure contribution to business strategy (10435)

1
6.1.3.3 Communicate plans and provide updates to stakeholders (10436)
1
6.1.3.4 Review and revise HR plans (10438)
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6.1.4 Develop competency management models (17046)
1
6.2 Recruit, source, and select employees (10410)

1
6.2.1 Manage employee requisitions (10439)

1
6.2.1.1 Align staffing plan to work force plan and business unit strategies/resource needs (10445)
1
6.2.1.2 Develop and open job requisitions (10446)

1
6.2.1.3 Develop job descriptions (10447)

1
6.2.1.4 Post requisitions (10448)

1
6.2.1.5 Manage internal/external job posting web sites (10449)

1
6.2.1.6 Modify requisitions (10450)

1
6.2.1.7 Notify hiring manager (10451)

1
6.2.1.8 Manage requisition dates (10452)

1
6.2.2 Recruit/Source candidates (10440)

1
6.2.2.1 Determine recruitment methods and channels (10453)

1
6.2.2.2 Perform recruiting activities/events (10454)

1
6.2.2.3 Manage recruitment vendors (10455)

1
6.2.2.4 Manage employee referral programs (17047)

1
6.2.2.5 Manage recruitment channels (17048)

1
6.2.3 Screen and select candidates (17049)

1
6.2.3.1 Identify and deploy candidate selection tools (10456)

1
6.2.3.2 Interview candidates (10457)

1
6.2.3.3 Test candidates (10458)

1
6.2.3.4 Select and reject candidates (10459)

1
6.2.3.5 Obtain candidate background information (10460)

1
6.2.4 Manage new hire/re-hire (10443)

1
6.2.4.1 Draw up and make offer (10463)

1
6.2.4.2 Negotiate offer (10464)

1
6.2.4.3 Hire candidate (10465)

1
6.2.5 Manage applicant information (10444)

1
6.2.5.1 Create applicant record (10466) 1
6.2.5.2 Manage/track applicant data (10467)
1
6.2.5.3 Archive and retain records of non- hires (10468)

1
6.3 Develop and counsel employees (10411)

1
6.3.1 Manage employee orientation and deployment (10469)

1
6.3.1.1 Create/maintain employee on-boarding program (10474)

1
6.3.1.2 Evaluate the effectiveness of the employee on-boarding program (11243)

1
6.3.1.3 Execute onboarding program (17050)

1
6.3.2 Manage employee performance (10470)

1
6.3.2.1 Define performance objectives (10479)

1
6.3.2.2 Review, appraise, and manage employee performance (10480)

1
6.3.2.3 Evaluate and review performance program (10481)

1
6.3.3 Manage employee development (10472)

1
6.3.3.1 Define employee development guidelines (10487)

1
6.3.3.2 Develop employee career plans (10488)

1
6.3.3.3 Manage employee skills development (17051)

1
6.3.4 Develop and train employees (10473)

1
6.3.4.1 Align employee and organization development needs (10490)

1
6.3.4.2 Align learning programs with competencies (10491)
1
6.3.4.3 Establish training needs by analysis of required and available skills (10492)
1
6.3.4.4 Develop, conduct, and manage employee and/or management training programs (10493)
1
6.4 Manage employee relations (17052)

1
6.4.1 Manage labor relations (10483)

1
6.4.2 Manage collective bargaining process (10484)

1
6.4.3 Manage labor management partnerships (10485)

1
6.4.4 Manage employee grievances (10531)

1
6.5 Reward and retain employees (10412)

1
6.5.1 Develop and manage reward, recognition, and motivation programs (17053)

1
6.5.1.1 Develop salary/compensation structure and plan (10498)
1
6.5.1.2 Develop benefits and reward plan (10499)
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6.5.1.3 Perform competitive analysis of benefit and rewards (10500)

1
6.5.1.4 Identify compensation requirements based on financial, benefits, and HR policies (10501)

1
6.5.1.5 Administer compensation and rewards to employees (10502)

1
6.5.1.6 Reward and motivate employees (10503)

1
6.5.1.7 Deliver programs to support work/life balance for employees (10508)

1
6.5.2 Manage and administer benefits (10495)

1
6.5.2.1 Deliver employee benefits program (10504)

1
6.5.2.2 Administer benefit enrollment (10505)

1
6.5.2.3 Process claims (10506)

1
6.5.2.4 Perform benefit reconciliation (10507)

1
6.5.3 Manage employee assistance and retention (17054)

1
6.5.4 Administer payroll (10497)

1
6.6 Redeploy and retire employees (10413)

1
6.6.1 Manage promotion and demotion process (10512)

1
6.6.2 Manage separation (10513)

1
6.6.3 Manage retirement (10514)

1
6.6.4 Manage leave of absence (10515)

1
6.6.5 Develop and implement employee outplacement (10516)

1
6.6.6 Manage deployment of personnel (10517)

1
6.6.7 Relocate employees and manage assignments (17055)

1
6.6.7.1 Manage expatriates (10520)

1
6.7 Manage employee information and analytics (17056)

1
6.7.1 Manage reporting processes (10522)

1
6.7.2 Manage employee inquiry process (10523)

1
6.7.3 Manage and maintain employee data (10524) 1
6.7.4 Manage human resource information systems (HRIS) (10525) 1

6.7.5 Develop and manage employee metrics (10526)
1
6.7.6 Develop and manage time and attendance systems (10527)
1
6.7.7 Review retention and motivation indicators (10510)
1
6.7.8 Manage/Collect employee suggestions and perform employee research (10530)

1
6.8 Manage employee communication (17057)
1
6.8.1 Develop employee communication plan (10529)
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6.8.2 Deliver employee communications (10532)
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PAGE NAVIGATOR(Help)
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EA Use Case APQC Framework  »EA Use Case APQC Framework
1. Develop (Design) Vision and Strategy  »1. Develop (Design) Vision and Strategy
Business Models »Business Models
30-Invent to Innovate business model »30-Invent to Innovate business model
Effort is complex similar to managing a portfolio »Effort is complex similar to managing a portfolio
1.2.2.4 Develop global support and shared services strategy (14190) »1.2.2.4 Develop global support and shared services strategy (14190)
6 Develop and Manage Human Capital
12 Develop and Manage Business Capability »12 Develop and Manage Business Capability
10 Manage Enterprise Risk, Compliance, Remediation and Resiliency »10 Manage Enterprise Risk, Compliance, Remediation and Resiliency
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