Mei Lin set up the first Registered Apprenticeship in Customer Care and helped to make Wellness Coaches a new job standard, working closely with the Office of Apprenticeship in the US Dept. of Labor. She writes and consults on harnessing local communities as learning systems and models for innovation. Mei Lin co-founded the Program for the Future and www.FutureTalk.net, a community access TV program on the global and social implications of advances in science and technology.
At MIT, pursuing her graduate degree in Management Science, she studied under future Nobel Economics Prize winners Franco Modigliani and Robert Merton, also under Finance professor Fisher Black, known for the Black-Scholes Options Pricing model. She has lived in Silicon Valley for over 30 years, working at Intel and Oracle, where she was one of the pioneers of what has become a multi-billion dollar industry CRM (Customer Relationship Management) industry.
Mei Lin's experience with innovators who transformed industries gives her deep appreciation for the people in the heart of things, and the importance of designing in compassion and empathy if we want systems that can evolve to serve humanity. Mei Lin studied on four continents, brings the experience of living through the transformation of Singapore from poverty-stricken to one of the world’s wealthiest (per capita) nations and is honored to join forces with Kimberly King to convene the Franchise for Humanity.