At this level, it is easier to make progress in the Philippines since: agencies and departments are relatively small; their mandates are narrow, well-defined, and can easily be subjected to scrutiny and reform;
ambiguous legislation and administrative orders can be clarified or rescinded, and business processes can be broken down into discrete components and evaluated.
Examples of suggested actions in this area are:
- selecting priority department and agencies, based on the public’s priority concerns
- identifying areas for a few quick wins that would give momentum to further reforms.