Active efforts to engage civil society to advance accountability and integrity are also needed.
Actions that could enhance transparency and public
oversight include:
• establishing a citizen charter, requiring an agency to specify and publish: each step of procedures to obtain a particular service; maximum length of time to conclude the process; and procedures to file complaints on agency failure to follow required procedures
• using government officials’ statement of assets and liabilities proactively to identify possible cases of corruption
• conducting client surveys to get regular feedback on access and quality of government services
• establishing advisory boards made up of prominent Filipino citizens to assist the Office of the Ombudsman as well as each department and agency targeted for anticorruption effort
• limiting the role of advisers in the government, who are not governed by public accountability and parliamentary processes, and enhancing the role of cabinet officials who are
• strengthening the ongoing initiatives for governance-appraisal systems for cities and municipalities and publishing results annually.