What to avoid on impact and action?
What to avoid:

Participants have no confidence that they have had any meaningful influence — before, during, or after the public engagement process. There is no follow-through from anyone, and hardly anyone knows it happened, including other people and groups working on the issue being addressed. Participants’ findings and recommendations are inarticulate, ill-timed, or useless to policy-makers — or seem to represent the views of only a small unqualified group — and are largely ignored or, when used, are used to suppress dissent. Any energy or activity catalyzed by the event quickly wanes.
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Public Engagement »Public Engagement
Core Principles for Public Engagement »Core Principles for Public Engagement
(6) Impact and Action »(6) Impact and Action
What to avoid on impact and action?
Energy or activity catalyzed by event quickly wanes »Energy or activity catalyzed by event quickly wanes
Findings are inarticulate, ill-timed, or useless to policy-makers »Findings are inarticulate, ill-timed, or useless to policy-makers
Participants have no confidence that they've had meaningful influence »Participants have no confidence that they've had meaningful influence
There is no follow-through from anyone »There is no follow-through from anyone
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