Characteristics of good online public engagement?
Characteristics described in the FCW Insider article: How to improve the virtual town hall. [1]
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Online public engagement »Online public engagement
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Characteristics of good online public engagement?
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Ability for management of structured feedback »Ability for management of structured feedback
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Accomplish something truly remarkable »Accomplish something truly remarkable
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Break free from group think »Break free from group think
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Build social attention »Build social attention
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Citizen networks add transformative value in a social collaboration »Citizen networks add transformative value in a social collaboration
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Compelling purpose »Compelling purpose
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Creation of clear expectations »Creation of clear expectations
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Do not overly segment topics »Do not overly segment topics
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Exchange between citizens raises value of intelligence generated »Exchange between citizens raises value of intelligence generated
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Good balance on attribution and identity »Good balance on attribution and identity
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Manageable number of choices / alternatives »Manageable number of choices / alternatives
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Narratives contextualize citizen inputs »Narratives contextualize citizen inputs
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Publish ideas into other social networks to build network value »Publish ideas into other social networks to build network value
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Well-defined participation guidelines »Well-defined participation guidelines
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Host a national town hall meeting »Host a national town hall meeting
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