3.5.3 Manage customer sales (10184)
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Current Industry Business Process Framework as proposed by APQC »Current Industry Business Process Framework as proposed by APQC
Business Management System - Operational Process »Business Management System - Operational Process
3. Market and Sell products and services »3. Market and Sell products and services
3.5 Develop and manage sales plans (10105) »3.5 Develop and manage sales plans (10105)
3.5.3 Manage customer sales (10184)
3.5.3.1 Perform sales calls (10190) »3.5.3.1 Perform sales calls (10190)
3.5.3.2 Perform pre-sales activities (10191) »3.5.3.2 Perform pre-sales activities (10191)
3.5.3.3 Close the sale (10192) »3.5.3.3 Close the sale (10192)
3.5.3.4 Record outcome of sales process (10193) »3.5.3.4 Record outcome of sales process (10193)
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