3.5.3 Manage customer sales (10184)
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Current Industry Business Process Framework as proposed by APQC »Current Industry Business Process Framework as proposed by APQC
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Business Management System - Operational Process »Business Management System - Operational Process
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3. Market and Sell products and services »3. Market and Sell products and services
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3.5 Develop and manage sales plans (10105) »3.5 Develop and manage sales plans (10105)
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3.5.3 Manage customer sales (10184)
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3.5.3.1 Perform sales calls (10190) »3.5.3.1 Perform sales calls (10190)
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3.5.3.2 Perform pre-sales activities (10191) »3.5.3.2 Perform pre-sales activities (10191)
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3.5.3.3 Close the sale (10192) »3.5.3.3 Close the sale (10192)
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3.5.3.4 Record outcome of sales process (10193) »3.5.3.4 Record outcome of sales process (10193)
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