Operational Business Process-Does not have to be BPM technology
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Highway Analogy (an Outside In) business and enterprise view »Highway Analogy (an Outside In) business and enterprise view
Management Capability »Management Capability
Outside In-All - Rule applies globally "a Pattern" »Outside In-All - Rule applies globally "a Pattern"
System of Record - The create application for the business process »System of Record - The create application for the business process
Operational Business Process-Does not have to be BPM technology
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