What is the problem? A lack of internal market in telecoms services

The differences in national mobile charges and roaming charges illustrate the lack of internal market in telecoms services. There should be no difference between the costs of providing roaming services and domestic mobile services. There is no justification in a competitive market for charging customers considerably higher prices for roaming services.

Why is EU action necessary? All Europeans need to benefit from an internal market for roaming

One of the Commission’s priorities is to create an internal market for roaming services and eliminate the excessive charges.

What will the European Commission do?

In 2011:

• The Commission will analyse what steps are necessary in order to create a single market for telecoms services and to ensure that the benefits achieved so far are not lost.

In 2012:

• The Commission will look for durable solutions for voice, SMS and data roaming.

Contact:

Vesa.Terava@ec.europa.eu