Take up and measurement of eGovernment service use
The second challenge relates to usage of eGovernment services and is twofold a) how to increase take up, and b) how to find the metrics that reflect the real usage (and which recognises the role of intermediaries).
Immediately related elementsHow this works
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Digital Agenda – Going Local II »Digital Agenda – Going Local II
GLII – Spain »GLII – Spain
GL ES: Implementation of eGovernment Action Plan: Spanish priorities »GL ES: Implementation of eGovernment Action Plan: Spanish priorities
Challenges »Challenges
Take up and measurement of eGovernment service use
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