| 2 Develop and Manage Products and Services (10003) |
| 2.1 Manage product and service portfolio (10061) |
| 2.1.1 Evaluate performance of existing products/services against market opportunities (10063) |
| 2.1.2 Define product/service development requirements (10064) |
| 2.1.2.1 Identify potential improvements to existing products and services (10068) |
| 2.1.2.2 Identify potential new products and services (10069) |
| 2.1.3 Perform discovery research (10065) |
| 2.1.3.1 Identify new technologies (10070) |
| 2.1.3.2 Develop new technologies (10071) |
| 2.1.3.3 Assess feasibility of integrating new leading technologies into product/service concepts (10072) |
| 2.1.4 Confirm alignment of product/service concepts with business strategy (10066) |
| 2.1.4.1 Plan and develop cost and quality targets (10073) |
| 2.1.4.2 Prioritize and select new product/ service concepts (10074) |
| 2.1.4.3 Specify development timing targets (10075) |
| 2.1.4.4 Plan for product/service offering modifications (10076) |
| 2.1.5 Manage product and service life cycle (10067) |
| 2.1.5.1 Introduce new products/services (10077) |
| 2.1.5.2 Retire outdated products/services (10078) |
| 2.1.5.3 Identify and refine performance indicators (10079) |
| 2.1.6 Manage product and service master data (14192) |
| 2.2 Develop products and services (10062) |
| 2.2.1 Design, build, and evaluate products and services (10080) |
| 2.2.1.1 Assign resources to product/service project (10083) |
| 2.2.1.2 Prepare high-level business case and technical assessment (10084) |
| 2.2.1.3 Develop product/service design specifications (10085) |
| 2.2.1.4 Document design specifications (10086) |
| 2.2.1.5 Conduct mandatory and elective external reviews (legal, regulatory, standards, internal) (10087) |
| 2.2.1.6 Build prototypes (10088) |
| 2.2.1.7 Eliminate quality and reliability problems (10089) |
| 2.2.1.8 Conduct in-house product/service testing and evaluate feasibility (10090) |
| 2.2.1.9 Identify design/development performance indicators (10091) |
| 2.2.1.10 Collaborate on design with suppliers and contract manufacturers (10092) |
| 2.2.2 Test market for new or revised products and services (10081) |
| 2.2.2.1 Prepare detailed market study (10093) |
| 2.2.2.2 Conduct customer tests and interviews (10094) |
| 2.2.2.3 Finalize product/service characteristics and business cases (10095) |
| 2.2.2.4 Finalize technical requirements (10096) |
| 2.2.2.5 Identify requirements for changes to manufacturing/delivery processes (10097) |
| 2.2.3 Prepare for production (10082) |
| 2.2.3.1 Develop and test prototype production and/or service delivery process (10098) |
| 2.2.3.2 Design and obtain necessary materials and equipment (10099) |
| 2.2.3.3 Install and validate production process or methodology (10100) |
| 2.2.3.4 Monitor production runs (11417) |
| 2.2.3.5 Request engineering change (11418) |
| 2.2.3.6 Manage engineering change orders (11419) |