Consumer groups play a vital role in helping the Economic Regulation Authority (ERA) assess issues and the potential impacts of its decisions.
The ERA established the Economic Regulation Authority Consumer Consultative Committee (ERACCC) in March 2005.

The ERACCC was established by the ERA to:

•provide comment to the ERA on issues affecting consumers that fall within the scope of the ERA’s administration of the Economic Regulation Act 2003 (the Act); and
•provide tangible outcomes for consumers through work that members undertake in partnership with other members and the ERA.
The ERA wants to ensure its communication and compliance strategies meet the needs of consumers. Participation in the group will allow members to inform the ERA about issues that impact on both the groups they represent and consumers more generally. In addition, the ERA is able to utilise the ERACCC as a mechanism of informing customers regarding the work of the ERA.

Current members:

The following members have been appointed:
• Chamber of Minerals and Energy of WA (Inc)
• Small Enterprise Network (Chamber of Commerce & Industry of WA)
• Property Council of Australia
• Pastoralists & Graziers Association of WA (Inc)
• WA Council of Social Service
• Consumer Credit Legal Service (WA) Inc
• WA Local Government Association
• WA Farmers Federation
• Financial Counsellors Association of WA
The following observers have been confirmed:
• Department of Commerce
• Energy Ombudsman WA