3.1.1.1 Conduct customer and market research (10108)
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Current Industry Business Process Framework as proposed by APQC »Current Industry Business Process Framework as proposed by APQC
Business Management System - Operational Process »Business Management System - Operational Process
3. Market and Sell products and services »3. Market and Sell products and services
3.1 Understand markets, customers, and capabilities (10101) »3.1 Understand markets, customers, and capabilities (10101)
3.1.1 Perform customer and market intelligence analysis (10106) »3.1.1 Perform customer and market intelligence analysis (10106)
3.1.1.1 Conduct customer and market research (10108)
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