Date: 17/06/2011
 This workshop aims to create in-depth awareness and provide practical tools for the EU Member States to engage in structured, long term policies for digital literacy acquisition in the e-Inclusion context (Digital Agenda action 66).
  Through a participative workshop in the form of a hands-on training centre, digital literacy courses of various levels (from basic to professional ICT skills), for various target groups and purposes will be available (e.g. employability, re-skilling, social inclusion).
 Models of successful and relevant policies and funding mechanisms of all levels will be discussed. A set of stakeholder recommendations as to the remaining challenges to be addressed as priority will be drawn.
 This workshop is organized with the Big Idea of Multi-stakeholder platform for digital literacy and e-Inclusion.
 Workshop "Digital literacy and e-Inclusion" Agenda
 DAY 2, FRIDAY 17.6.2011, 09:30 – 12:30 
 9:30 - 9:40 Welcome and Introduction:
 • Katarzyna Balucka-Debska (European Commission, DG Information Society and Media) 
 • Alexa Joyce (European Schoolnet, Big Idea leader)
 Keynote speaker - Dr Tarek Shawki (UNESCO
 9:40 - 10:40 Addressing the Challenge
 Users' perspective
 • Telecentres - going from zero to being empowered by ICT literacy / skills, Ian Clifford (Telecentre Europe)
 Digital Literacy and skills delivery perspective
 • ECDL Foundation, Damien O'Sullivan (CEO of ECDL Foundation)
 • European e-Skills Association, Elena Bonfiglioli (Executive Committee Chair of EeSA)
 Policy in practice perspective
 • Edit Herzog (Member of the European Parliament, Hungary) 
 • Graham Walker (Raceonline2012, UK) 
 • Ulla Scherfig Gilberg (Danish ICT and Electronics Federation, Denmark) 
 10:40-11:00 Coffee Break – Try IT! Hands on trainings and demonstrations 
 11:00 - 11:50 Discussion - Views from the field
 • Chair: Paul Timmers (European Commission, DG Information Society and Media Directorate H Director) 
 • Introduction by Gabriel Rissola (The Institute for Prospective Technological Studies, European Commission Joint Research Centre)
 Panelists
 • Member State perspective - Sander Ruiter (Senior policy advisor for the Ministry of Economic Affairs, Agriculture and Innovation, Netherlands), 
 • EU Life Long Learning policy perspective - Lieve van den Brande (European Commission, DG Education and Culture), 
 • Empowerment / e-Accessibility perspective - Adam Kosa (Member of the European Parliament, Hungary), 
 • Stakeholder perspective - Damien O'Sullivan (ECDL Foundation), 
 • People perspective - Ian Clifford (Telecentre Europe); 
 11:50 - 12:20 Breakout groups
 a) "What kind of support do intermediaries need?" – Alexandra Hache (Independent researcher)
 b) "How can the big idea be sustained financially?" – Andrea Parola (European e-Skills Association)
 c) "Which tools are available to achieve digital literacy and eInclusion?" – Fiona Fanning (ECDL Foundation)
 d) " Digital literacy and SMEs" – Kieran O'Hea (Digitigm)
 e) "Role of formal school system in supporting digital literacy" – Alexa Joyce (European Schoolnet)
 f) " eInclusion and employability" – Telecentres / IPTS (tbc)
 g) " Role of industry: training and eInclusion – Bridget Cosgrave (Digital Europe)
 12:20-12:30 Wrap-up
 Alexa Joyce (European Schoolnet)
 Session organiser: Katarzyna BALUCKA-DEBSKA (European Commission)
 Workshop hashtag
 #daa11literacy