Attendees
- Joe Andrieu
- Mei Lin
- Jeff Orgel
- Lubna Dajani
- John Philpin
- Dave Crocker
- Jeff Arresty
Action : JP to check $1 a minute problem experienced by Dave
Dave Crocker Update On SoCal
Dave in SoCal
Focussed on a single shelter - Ventura Fairgrounds
In general - not much to report
Fire is 5th largest in CA history
There are two more in LA area
bad air quality … not enough people using masks
large numbers being evacuated
at peak 300 people staying in shelter - now at 200
Working in a shelter. Not paying as much attention to other stuff.
Basic tech infrastructure Wi-Fi in shelter, Wi-Fi
Red Cross shelter for displaced persons - uses ID
Paper based intake process - No technology involved
Talked to Health Service
Not talked with Blood or ‘Safe and Well’
Blood cares about formal ID, but the rest don't really. Not that none are checked, its that none are required.
When things need it, such as prescriptions, that's up to those filling the prescriptions.
… only blood needs a formal ID - most others don’t
…. refilling
ER people don’t require an official ID
Shelters - Can we get a closer look?
Rules of access or interaction?
Dave can't give any guidance how the red cross uses ID.
Dave made a point of talking with Health Services.
Has not talked with Blood, nor safe & well (reconnects families).
Local Assistance Center
LAC is generally set up by government agency
Aggregation point for services
Different Agencies get involved in setting up a LAC
Agency examples : Red Cross and FEMA
Don’t know the specific rules of access
Shelter
But At A Shelter … not a client or a worker - don’t get in
Media get in
Gov officials get in
For the shelter, the privacy of the client is paramount. If not a client, you don't get in. Not Red Cross, not client, not emergency working. Right answer is to channel me through the media relations people. Talk with them about access.
Technology Update
Wifi is better than at home
Frustrating that use go tech is low - BUT - reliability is GREAT
Mei Lin Update
We need to be specific as to why we are asking
Joe best placed since he is in SoCal
Mei Lin : Connection with the red cross be very specific about what we are asking for
Joe - can I be an observer?
Mei Lin:
- California Medical Reserve Corp
- We do have an official capacity...
- We can officially request to be a part of it to get access for the
.. and make a specific ask.
- Need two people, three people, it will be so many hours, etc.
- The role of the leader is to gather the team
- Mei is a member, but she can't pull together.
- Put together WBS for the WORK!!!
Mei Lin will introduce Joe to State Bar Association
With regards to Jeff O
tech systems and technology systems
It isn’t just tech … we need good and clear ideas
eg a photo of handwritten notes - so if paper gets lost … we still have a record
Those kinds of things are not thought about by the people *IN* the crisis. But we might be able to generate a tip sheet in a way that might be more long term. Also have a responsibility to filter & vet ideas before bringing them up.
This will be written up by Jeff A
The medical reserve corps are in 9 different regions. Mei Lin's immediate director covers Arizona to Guam.
Workshop Update
Not much editing since last call
Joe needs to edit to lead by example
Want to move it forward
BUT … How do we fill in the gaps?
Joe will write down and get specific …
Joe himself will update first
Joe to ask the original people involved to update the doc
Privacy Discussion
Dave: It's not that all activities are paper based, it's that the core of intake is. Frequently, Dave stops and sees opportunities. People are constantly taking photos and sending them by SMS or email.
Privacy is an interesting problem in that regard.
People think of telephone texting as fairly private (sender->recipient) with thought that the channel in-between is protected.
Extremely important point. No training, policy, no enforcement for cleaning up information on mobile devices. Often this is workers own phones.
"Edge effect" that most of the time it doesn't matter -> hard to get attention & funding
Because of our perspective on identity. We notice things that other people don't notice.
Identity tip sheet for first responders (added as node on Debate Graph)
Huge opportunity around identity.
Need to organize into different teams.
Turns out ER folks don't need ID as much as you would think.
Dave
Dave: There *are* policies in place about client confidentiality. But those documents don't contain any highly visible mark that they are confidential. THEY COULD|
Already we are constantly exchanging docs through photo
Privacy issues - no training - no clear policy - no enforcement
there are policies followed reasonably well
pretty sure that those docs do not contain a strikingly obvious visual that they are confidential
We could begin an Identity Manual
here are things to be concerned about?
identity is a point of vulnerability
don’t have a conscious understanding of this
hygiene tip sheet
exercise among experienced people is best time to
JP Comment
we need to be careful re reinvention wheel - we still need to identify the nodes of organizations and then articulate the assets of those nodes
Action : Node Identification … who to lead - Sharon nominated on Debate Graph - JP to follow up