Full Process Description | Process Outline | Process Name | Process Id | Level | 30-Transform/Innovate | 20-Change/ Improve | 10-Run/ Operate |
2 Develop and Manage Products and Services (10003) | 2 | Develop and Manage Products and Services | 10003 | 1 | 1 | | |
2.1 Manage product and service portfolio (10061) | 2.1 | Manage product and service portfolio | 10061 | 2 | 1 | | |
2.1.1 Evaluate performance of existing products/services against market opportunities (10063) | 2.1.1 | Evaluate performance of existing products/services against market opportunities | 10063 | 3 | | | 1 |
2.1.2 Define product/service development requirements (10064) | 2.1.2 | Define product/service development requirements | 10064 | 3 | | | 1 |
2.1.2.1 Identify potential improvements to existing products and services (10068) | 2.1.2.1 | Identify potential improvements to existing products and services | 10068 | 4 | | 1 | |
2.1.2.2 Identify potential new products and services (10069) | 2.1.2.2 | Identify potential new products and services | 10069 | 4 | 1 | | |
2.1.3 Perform discovery research (10065) | 2.1.3 | Perform discovery research | 10065 | 3 | 1 | | |
2.1.3.1 Identify new technologies (10070) | 2.1.3.1 | Identify new technologies | 10070 | 4 | 1 | | |
2.1.3.2 Develop new technologies (10071) | 2.1.3.2 | Develop new technologies | 10071 | 4 | | | 1 |
2.1.3.3 Assess feasibility of integrating new leading technologies into product/service concepts (10072) | 2.1.3.3 | Assess feasibility of integrating new leading technologies into product/service concepts | 10072 | 4 | 1 | | |
2.1.4 Confirm alignment of product/service concepts with business strategy (10066) | 2.1.4 | Confirm alignment of product/service concepts with business strategy | 10066 | 3 | 1 | | |
2.1.4.1 Plan and develop cost and quality targets (10073) | 2.1.4.1 | Plan and develop cost and quality targets | 10073 | 4 | | 1 | |
2.1.4.2 Prioritize and select new product/ service concepts (10074) | 2.1.4.2 | Prioritize and select new product/ service concepts | 10074 | 4 | | 1 | |
2.1.4.3 Specify development timing targets (10075) | 2.1.4.3 | Specify development timing targets | 10075 | 4 | | | 1 |
2.1.4.4 Plan for product/service offering modifications (10076) | 2.1.4.4 | Plan for product/service offering modifications | 10076 | 4 | | 1 | |
2.1.5 Manage product and service life cycle (10067) | 2.1.5 | Manage product and service life cycle | 10067 | 3 | | 1 | |
2.1.5.1 Introduce new products/services (10077) | 2.1.5.1 | Introduce new products/services | 10077 | 4 | | | 1 |
2.1.5.2 Retire outdated products/services (10078) | 2.1.5.2 | Retire outdated products/services | 10078 | 4 | | | 1 |
2.1.5.3 Identify and refine performance indicators (10079) | 2.1.5.3 | Identify and refine performance indicators | 10079 | 4 | | 1 | |
2.1.6 Manage product and service master data (14192) | 2.1.6 | Manage product and service master data | 14192 | 3 | 1 | | |
2.2 Develop products and services (10062) | 2.2 | Develop products and services | 10062 | 2 | | | 1 |
2.2.1 Design, build, and evaluate products and services (10080) | 2.2.1 | Design, build, and evaluate products and services | 10080 | 3 | 1 | | |
2.2.1.1 Assign resources to product/service project (10083) | 2.2.1.1 | Assign resources to product/service project | 10083 | 4 | | 1 | |
2.2.1.2 Prepare high-level business case and technical assessment (10084) | 2.2.1.2 | Prepare high-level business case and technical assessment | 10084 | 4 | | | 1 |
2.2.1.3 Develop product/service design specifications (10085) | 2.2.1.3 | Develop product/service design specifications | 10085 | 4 | | | 1 |
2.2.1.4 Document design specifications (10086) | 2.2.1.4 | Document design specifications | 10086 | 4 | | | 1 |
2.2.1.5 Conduct mandatory and elective external reviews (legal, regulatory, standards, internal) (10087) | 2.2.1.5 | Conduct mandatory and elective external reviews | legal | 4 | | 1 | |
2.2.1.6 Build prototypes (10088) | 2.2.1.6 | Build prototypes | 10088 | 4 | | 1 | |
2.2.1.7 Eliminate quality and reliability problems (10089) | 2.2.1.7 | Eliminate quality and reliability problems | 10089 | 4 | | | 1 |
2.2.1.8 Conduct in-house product/service testing and evaluate feasibility (10090) | 2.2.1.8 | Conduct in-house product/service testing and evaluate feasibility | 10090 | 4 | | | 1 |
2.2.1.9 Identify design/development performance indicators (10091) | 2.2.1.9 | Identify design/development performance indicators | 10091 | 4 | | 1 | |
2.2.1.10 Collaborate on design with suppliers and contract manufacturers (10092) | 2.2.1.10 | Collaborate on design with suppliers and contract manufacturers | 10092 | 4 | | 1 | |
2.2.2 Test market for new or revised products and services (10081) | 2.2.2 | Test market for new or revised products and services | 10081 | 3 | | 1 | |
2.2.2.1 Prepare detailed market study (10093) | 2.2.2.1 | Prepare detailed market study | 10093 | 4 | | 1 | |
2.2.2.2 Conduct customer tests and interviews (10094) | 2.2.2.2 | Conduct customer tests and interviews | 10094 | 4 | | 1 | |
2.2.2.3 Finalize product/service characteristics and business cases (10095) | 2.2.2.3 | Finalize product/service characteristics and business cases | 10095 | 4 | | | 1 |
2.2.2.4 Finalize technical requirements (10096) | 2.2.2.4 | Finalize technical requirements | 10096 | 4 | | | 1 |
2.2.2.5 Identify requirements for changes to manufacturing/delivery processes (10097) | 2.2.2.5 | Identify requirements for changes to manufacturing/delivery processes | 10097 | 4 | | 1 | |
2.2.3 Prepare for production (10082) | 2.2.3 | Prepare for production | 10082 | 3 | | | 1 |
2.2.3.1 Develop and test prototype production and/or service delivery process (10098) | 2.2.3.1 | Develop and test prototype production and/or service delivery process | 10098 | 4 | | 1 | |
2.2.3.2 Design and obtain necessary materials and equipment (10099) | 2.2.3.2 | Design and obtain necessary materials and equipment | 10099 | 4 | | 1 | |
2.2.3.3 Install and validate production process or methodology (10100) | 2.2.3.3 | Install and validate production process or methodology | 10100 | 4 | | 1 | |
2.2.3.4 Monitor production runs (11417) | 2.2.3.4 | Monitor production runs | 11417 | 4 | | | 1 |
2.2.3.5 Request engineering change (11418) | 2.2.3.5 | Request engineering change | 11418 | 4 | | | 1 |
2.2.3.6 Manage engineering change orders (11419) | 2.2.3.6 | Manage engineering change orders | 11419 | 4 | | | 1 |