World Energy Issues Monitor 2014 by WEC(World Energy Council)
http://www.worldenergy.org/data/issues/
After The KPI Institute report*
Balanced Scorecard and Strategy Map adoption at EDF
During 2000, the company faced several challenges amongst which:
A 3% income reduction
Re-adjustment of regulatory law
Strong pressure to improve customer’s supplies
Integration of two newly acquired companies
In order to face all these challenges the company decided the implementation of a performance management and measurement architecture based on the Balanced Scorecard that would be able to address four critical strategic objectives:
Improve productivity
Enhance reputation
Improve customer service, and
Be more focus on the use of its resources
The EDF Balanced Scorecard framework is build on the company Strategy Map that translates the company strategy and ambitions through an interconnected set of strategic objectives mapped according with the four traditional Balanced Scorecard perspectives.
http://www.balancedscorecardreview.com/pages/bsc-in-practice/case-studies/edf-energy-united-kingdom-109.html
References
Herbert A.Simon : Human Nature in Politics: The Dialogue of Psychology with Political Science, The American Political Science Review, Voll.79, No.2(Jun.,1985) pp.293-304.