Expectations changed by the choice, openness and speed-of-access
The choice, openness and speed-of-access available in other areas has changed popular norms and expectations.
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The Post-Bureaucratic Age »The Post-Bureaucratic Age
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Why move beyond the bureaucratic age? »Why move beyond the bureaucratic age?
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People less inclined to be grateful for whatever they’re given »People less inclined to be grateful for whatever they’re given
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Expectations changed by the choice, openness and speed-of-access
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