From Service Management - Incident Management
The first steps in a critical infrastructure manages incidents which are the early indicators of the problem, risk and crisis.

Expand upon existing ITIL service management models used by IT with service management to prevent and protect people. 

Requires business change - for how local services are delivered from Nations to states or tribal boundaries which cross states. 

Out of the box technology specifically clouds in the way they were designed and how they are common across everything.  A personal cloud allows us to count everyone once.  A universal basic income for example and a common issue reporting system.

Using Lean Six Sigma to aid in the benefits of reverse engineering from all organizations and agencies pulling more than they need to push from these organizations and agencies when a service has been delivered.  Allowing greater transparency and more accountability to deliver services based on benefits to people and planet.

Begin with understanding privacy from an individuals perspective rather than the massive diversity used for seemingly basic common concepts.  Engineer information for governance by design.  See the following based on thematic topics. 

If we govern what is vital to the wellness of individuals first, then we can clearly understand what is private, sharing what needs to be shared for broad based benefits.  Examples being in critical infrastructure and individual wellness based on known threats to basic wellness.  

 

See diagram below. 

If a person has no access to internet using their devices specifically not having private and protected employment, medical, financial, residence at any time omissions(gaps) in any of these types of basic services we can assume threats are real "problems" which would escalate to risk and eventually force the individual into crisis.  Our owned assets must not be tampered with nor do we benefit from Machine to Machine processing.  Our current security infrastructure has not prepared for such invasive behind the operating system connections using machine_id connections.

Better prepare for both physical and mental wellness using a tool which guides a process to better reveal individual strengths and common values.  Partnering groups of individuals based on shared traits in learning and group interactions for accelerating collaboration in virtual teams.

 

CONTEXT(Help)
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Pattern Language Perspective »Pattern Language Perspective
Critical Infrastructure  »Critical Infrastructure
Service Management  »Service Management
From Service Management - Incident Management
SM - Problem Management »SM - Problem Management
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