Service Management
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Pattern Language Perspective »Pattern Language Perspective
Intimacy Gradient 1  »Intimacy Gradient 1
Intimacy Gradient 2 »Intimacy Gradient 2
Intimacy Gradient 3  »Intimacy Gradient 3
Intimacy Gradient 4 »Intimacy Gradient 4
Information Gradient Level 5 »Information Gradient Level 5
Information Gradient Level 6 »Information Gradient Level 6
Service Management
Configuration Management »Configuration Management
Continuous Improvement Management »Continuous Improvement Management
Incident Management  »Incident Management
To Per Cloud Crisis Management  »To Per Cloud Crisis Management
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