Incident Management
Issues in our current centralized model forces the users to report issues to the provider of an IT service, without knowing and without having anyway to hold the provider responsible for service level agreements.
CONTEXT(Help)
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Pattern Language Perspective »Pattern Language Perspective
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Intimacy Gradient 1  »Intimacy Gradient 1
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Technology Transfer - A Per Cloud Proposal »Technology Transfer - A Per Cloud Proposal
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IT - Software as a Service »IT - Software as a Service
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To Per Cloud Crisis Management  »To Per Cloud Crisis Management
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To Per Cloud Risk Management  »To Per Cloud Risk Management
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To Per Cloud Problem Management »To Per Cloud Problem Management
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Incident Management
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A universal issue management service »A universal issue management service
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