The objective in the relationship between an organization or agency and the person assigned to manage the customer relationship will be found with the Sales account manager and end user at a customer (legal entity).
The order placed via a verbal agreement or commitment to purchase a solution, goods or service. Forecast begins with an understanding of the timeline to deliver. Customer expectation setting has been communicated and your organization agreed to meet the terms discussed with sales and the end user.
The following diagram allows us to group our audience. End user or student in this diagram.
