Class: Normal user             
             Role: Moderator of questions and answers.              
             Rationale/Involvement: No specific involvement in requirements phase. We rely upon the experience in Germany.             
             Classes of knowledge: Non-functional requirements related to the specific tasks.
             
             User name/category: Moderator             
             User role: moderating and clearing submitted questions and answers. In the case of             non-compliance, give a brief motivation why the question or answer             cannot be accepted.             
             Subject matter experience: journeyman             
             Technological experience: journeyman
             Other user characteristics: target audience are students
                          Priority: key             
             User participation: moderators may be a source of new ideas             
             
             Non-functional requirements
                                       
             Project Issues