Characteristics of good online public engagement?
Characteristics described in the FCW Insider article: How to improve the virtual town hall. [1]
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Online public engagement »Online public engagement
Characteristics of good online public engagement?
Ability for management of structured feedback »Ability for management of structured feedback
Accomplish something truly remarkable »Accomplish something truly remarkable
Break free from group think »Break free from group think
Build social attention »Build social attention
Citizen networks add transformative value in a social collaboration »Citizen networks add transformative value in a social collaboration
Compelling purpose »Compelling purpose
Creation of clear expectations »Creation of clear expectations
Do not overly segment topics »Do not overly segment topics
Exchange between citizens raises value of intelligence generated »Exchange between citizens raises value of intelligence generated
Good balance on attribution and identity »Good balance on attribution and identity
Manageable number of choices / alternatives »Manageable number of choices / alternatives
Narratives contextualize citizen inputs »Narratives contextualize citizen inputs
Publish ideas into other social networks to build network value »Publish ideas into other social networks to build network value
Well-defined participation guidelines »Well-defined participation guidelines
Host a national town hall meeting »Host a national town hall meeting
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