3.5.4.2 Collect and maintain customer account information (10195)
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Current Industry Business Process Framework as proposed by APQC »Current Industry Business Process Framework as proposed by APQC
Business Management System - Operational Process »Business Management System - Operational Process
3. Market and Sell products and services »3. Market and Sell products and services
3.5 Develop and manage sales plans (10105) »3.5 Develop and manage sales plans (10105)
3.5.4 Manage sales orders (10185) »3.5.4 Manage sales orders (10185)
3.5.4.2 Collect and maintain customer account information (10195)
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