3.5.4 Manage sales orders (10185)
CONTEXT(Help)
-
Current Industry Business Process Framework as proposed by APQC »Current Industry Business Process Framework as proposed by APQC
▲
Business Management System - Operational Process »Business Management System - Operational Process
▲
3. Market and Sell products and services »3. Market and Sell products and services
▲
3.5 Develop and manage sales plans (10105) »3.5 Develop and manage sales plans (10105)
■
3.5.4 Manage sales orders (10185)
●
3.5.4.1 Accept and validate sales orders (10194) »3.5.4.1 Accept and validate sales orders (10194)
●
3.5.4.2 Collect and maintain customer account information (10195) »3.5.4.2 Collect and maintain customer account information (10195)
●
3.5.4.3 Determine availability (10196) »3.5.4.3 Determine availability (10196)
●
3.5.4.4 Determine fulfillment process (10197) »3.5.4.4 Determine fulfillment process (10197)
●
3.5.4.5 Enter orders into system  »3.5.4.5 Enter orders into system
●
3.5.4.6 Process back orders and updates (10199) »3.5.4.6 Process back orders and updates (10199)
●
3.5.4.7 Handle order inquiries including post-order (10200) »3.5.4.7 Handle order inquiries including post-order (10200)
+Comments (0)
+Citations (0)
+About