1.1.2 Survey market and determine customer needs and wants (10018)
CONTEXT(Help)
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Current Industry Business Process Framework as proposed by APQC »Current Industry Business Process Framework as proposed by APQC
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Business Management System - Operational Process »Business Management System - Operational Process
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1. Design Strategy and Vision »1. Design Strategy and Vision
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1.1 Define the business concept and long-term vision (10014) »1.1 Define the business concept and long-term vision (10014)
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1.1.2 Survey market and determine customer needs and wants (10018)
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1.1.2.1 Conduct qualitative/quantitative assessments (10028) »1.1.2.1 Conduct qualitative/quantitative assessments (10028)
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1.1.2.2 Capture and assess customer needs (10029) »1.1.2.2 Capture and assess customer needs (10029)
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