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Current Industry Business Process Framework as proposed by APQC »Current Industry Business Process Framework as proposed by APQC
Business Management System - Operational Process
1. Design Strategy and Vision »1. Design Strategy and Vision
2. Develop and Manage Products and Services »2. Develop and Manage Products and Services
3. Market and Sell products and services »3. Market and Sell products and services
4. Deliver products and services »4. Deliver products and services
5. Manage Customer Services »5. Manage Customer Services
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