In the project we are applying the citizen value model, to improve interaction between citizens and municipal authorities as well as within and between municipal authorities, aiming at a major improvement of the level of service for citizens and SMEs in the sparsely populated and beautiful northern municipality of Ărnsköldsvik. The project applies an adaptable and scalable comprehensive e-service model focusing on multi-functionality and cross-sector services â a new modular infrastructure for e-services.
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ISSI