The instrument was developed to analyze the services in which there were some kind of innovation, either procedural, administrative or technological, by comparing the costs of the processes at two moments: in their ‘traditional' performance and after implementing the innovations.
The differential between the costs of the processes is the index that operates the Relógio (the Clock), which will inform, from time to time, the amount that the State and the civil society have been saving due to the use of the new processes.
Learn more at:
Relógio da Economia