1. Develop (Design) Vision and Strategy
The create, update, and archive processes which include the identity and planning from cybernetics, party, offer and financial management capabilities and master data structure and entities for all functional groups. The human resource function, financial validations and IT technical delivery services are all managed from the design vision and strategy function.
Design vision and strategy
Develop Offers
Market and Sell Offers
Deliver Offers
Manage Offers
Executives, Officers, Strategy, HR, Finance, IT and EA/BA

New offer

New business

Market both

Sell both

 Operations  Technical Services
Create Party, Offer and Financial Account Management Capabilities
Read and reference
Read and reference
Read and reference
Read and reference

Expense/Cost transaction capabilities

 

Expense/Cost transaction capabilities

all have headcount and most have new budget each year

 

Expense/Cost transaction capabilities

all have headcount and most have new budget each year

 

Expense/Cost transaction capabilities

all have headcount and most have new budget each year

 

Expense/Cost transaction capabilities

all have headcount and most have new budget each year

Read and Report Read

Read for Marketing 

Revenue/Benefits transaction capabilities

Revenue/Benefits transaction capabilities Revenue/Benefits transaction capabilities 

 

Full Process Description 30-Transform/Innovate 20-Change/
Improve
10-Run/
Operate
1 Develop Vision and Strategy (10002) 1

1.1 Define the business concept and long-term vision (17040) 1

1.1.1 Assess the external environment (10017) 1
1.1.1.1 Analyze and evaluate competition (10021) 1

1.1.1.2 Identify economic trends (10022) 1

1.1.1.3 Identify political and regulatory issues (10023) 1

1.1.1.4 Assess new technology innovations (10024) 1

1.1.1.5 Analyze demographics (10025)
1
1.1.1.6 Identify social and cultural changes (10026)
1
1.1.1.7 Identify ecological concerns (10027)
1
1.1.2 Survey market and determine customer needs and wants (10018)
1
1.1.2.1 Conduct qualitative/quantitative assessments (10028)
1
1.1.2.2 Capture and assess customer needs (10029)
1
1.1.3 Perform internal analysis (10019) 1
1.1.3.1 Analyze organizational characteristics (10030) 1
1.1.3.2 Create baselines for current processes (10031) 1

1.1.3.3 Analyze systems and technology (10032) 1

1.1.3.4 Analyze financial positions (10033) 1

1.1.3.5 Identify enterprise core competencies (10034) 1

1.1.4 Establish strategic vision (10020) 1

1.1.4.1 Align stakeholders around strategic vision (10035)
1
1.1.4.2 Communicate strategic vision to stakeholders (10036)
1
1.1.5 Conduct organization restructuring opportunities (16792) 1
1.1.5.1 Identify restructuring opportunities (16793) 1
1.1.5.2 Perform due-diligence (16794) 1
1.1.5.3 Analyze deal options (16795) 1

1.1.5.3.1 Evaluate acquisition options (16796) 1
1.1.5.3.2 Evaluate merger options (16797)
1
1.1.5.3.3 Evaluate de-merger options (16798)
1
1.1.5.3.4 Evaluate divesture options (16799)
1
1.2 Develop business strategy (10015) 1
1.2.1 Develop overall mission statement (10037)
1
1.2.1.1 Define current business (10044) 1

1.2.1.2 Formulate mission (10045)
1
1.2.1.3 Communicate mission (10046)
1
1.2.2 Evaluate strategic options to achieve the objectives (10038)
1
1.2.2.1 Define strategic options (10047)
1
1.2.2.2 Assess and analyze impact of each option (10048)
1
1.2.2.3 Develop sustainability strategy (14189) 1

1.2.2.4 Develop global support and shared services strategy (14190) 1

1.2.2.5 Develop lean/continuous improvement strategy (14197)
1
1.2.3 Select long-term business strategy (10039) 1

1.2.4 Coordinate and align functional and process strategies (10040)

 1


1.2.5 Create organizational design (structure, governance, reporting, etc.) (10041) 1

1.2.5.1 Evaluate breadth and depth of organizational structure (10049) 1

1.2.5.2 Perform job-specific roles mapping and value-added analyses (10050) 1

1.2.5.3 Develop role activity diagrams to assess hand-off activity (10051) 1

1.2.5.4 Perform organization redesign workshops (10052) 1
1.2.5.5 Design the relationships between organizational units (10053) 1

1.2.5.6 Develop role analysis and activity diagrams for key processes (10054)
1
1.2.5.7 Assess organizational implication of feasible alternatives (10055)
1
1.2.5.8 Migrate to new organization (10056)
1
1.2.6 Develop and set organizational goals (10042) 1

1.2.7 Formulate business unit strategies (10043) 1

1.3 Manage strategic initiatives (10016)
1
1.3.1 Develop strategic initiatives (10057)
1
1.3.2 Evaluate strategic initiatives (10058)
1
1.3.3 Select strategic initiatives (10059)
1
1.3.4 Establish high-level measures (10060) 1


30 30 0

 

Immediately related elementsHow this works
-
EA Use Case APQC Framework  Â»EA Use Case APQC Framework
1. Develop (Design) Vision and Strategy
APQC Business Process Framework Â»APQC Business Process Framework
Business Models Â»Business Models
ICT leverage advances in technology Â»ICT leverage advances in technology
2 Develop and Manage Products and Services Â»2 Develop and Manage Products and Services
3 Market and Sell Products and Services Â»3 Market and Sell Products and Services
4 Deliver Products and Services (10005) Â»4 Deliver Products and Services (10005)
5 Manage Customer Service (10006) Â»5 Manage Customer Service (10006)
+Kommentare (0)
+Verweise (0)
+About