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Stronger consumer protections

We will introduce stronger consumer protections, including measures to end unfair bank and financial transaction charges.

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The Coalition: Our programme for government
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Society
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5. Consumer Protection
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Stronger consumer protections
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An Ombudsman in the Office of Fair Trading
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Define and ban excessive interest rates on credit and store cards
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Direct debit discounts for Post Office account holders
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Enhance customer service in the private and public sectors
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Extend protection and support to ‘off-grid’ energy consumers
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Help consumers to find out whether they are receiving the best deal
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Honesty in food labelling
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Increase households’ control over their energy costs
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