OneTouchGov
One Touch Gov empowers a local authority's customer service representatives enabling them to advise and manage multiple service applications from a citizen during a single intervention using an easy to use interface.
It radically improves the customer’s experience when faced with a change of life event - house move, change in financial circumstances or birth. One Touch Gov’s ‘joined-up’ approach to information collation for a residents, entitlements, applications, registrations and memberships is pioneering: Council officers gather customer details once and re-purpose it for all services applicable to the resident’s circumstance.
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OneTouchGov