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c) Achieve ICT accessibility for all user groups and communities

Governments are encouraged to work closely with the ICT industry and use all the means at their disposal, such as projects, procurement and legislation, to achieve ICT accessibility for all user groups and communities, including the elderly and people with disabilities.

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The Amsterdam Declaration
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Goals
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3) Improve the quality of life and enhance trust and confidence
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Actions on quality of life, trust and confidence?
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c) Achieve ICT accessibility for all user groups and communities
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a) Introduce a universal right of access to the internet
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b) Enable fair and effective competition between ICT providers
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d) Achieve a globally digitally literate population by 2020
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e) Foster ICT contribution to health use of common eHealth standards
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f) Empower elderly people to live longer independently
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g) Commit to transparent government services and online access
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h) Involve citizens in government policy making
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i) Develop a charter of citizens' and consumers' rights by 2012
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j) Ensure that trust, security and privacy are safeguarded
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k) Sign the Council of Europe's Cybercrime Convention
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