(2) Technology
"As with any new idea, I think there has been some misunderstanding about what exactly the post-bureaucratic age means.
There are some who think it is just about technology - about using the internet to cut down on government paperwork.
I've heard people say that all we're talking about is bringing in the first-ever "Google government".
Well, they're wrong.
Of course technology plays a big part in our plans.
It allows us to make big change in the relationship between government and citizens, giving power to people on an unprecedented scale.
So we're going to publish all government spending over £25,000 online so that people can scrutinise where their money is spent.
We'll publish every Government contract worth over £25,000 in full - every clause, every performance measure, every penalty trigger - so people can not only search for waste...
...but small businesses, charities and social enterprises can compete to provide government services.
We'll introduce a Public Reading Stage for Bills going through Parliament so people can go online and help shape the laws we live by.
And we'll make sure that government data currently locked away in vaults...
...data on crime, education, health...
...is published in an open and standardised format.
That way people will have the power to use it as they wish, to make government more accountable, to make sure we spend money more efficiently and to drive up the quality and responsiveness of public services like schools, the NHS and the police. "