Behavior for Collective Learning

This is harder than creating a rigorous learning structure. Making meetings focus on processes, facts, and logic requires suppressing egos to "look good." This is even tougher when issues are "wicked problems," and impossible if people are motivated exclusively by money or status.

Vigorous learning is driven by concentrating on a mission (what must be accomplished very well), not monetary jackpots. An obvious example is a money-grubbing physician who is apt to slight patients, staff, families, and even public health. Dedication to a common mission is the key to cohesive work, more important than anyone's position in an organization.

A "wicked problem" is one in which win/lose cannot be avoided, or for which prior ideologies or mental sets prevent people from seeing the issues from a similar framework. These are much more difficult to address than process engineering problems.
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