Jeff Saperstein
Jeff Saperstein is an author, teacher, consultant, and enabler in how technology can be used to create growth in regional economic development and success for organizations. He has worked with governments, corporations, and NGO’s. Co-founder with Hunter Hastings of Group CVC – signifying Co-creating Value with Customers – is a consulting company that applies the Service Thinking Framework to the discovery of new service innovation opportunities for clients.
Jeff has co-authored eight books and three business case studies focused upon best practices for innovation and has just published: Service Thinking: Seven Principles to Discover Innovative Opportunities, Business Expert Press, 2014.
“One take on this book from Jeff and Hunter is that indeed "Service is Everything and Everything is Service". Professor Alan Barrell, Centre for Entrepreneurial Learning, Cambridge, England.