increasing public oversight
Measures to increase significantly the information made available to the general public have special importance because they let citizens know what officials are accountable for and how to judge their performance
against those standards.
Active efforts to engage civil society to advance accountability and integrity are also needed.
Actions that could enhance transparency and public
oversight include:
• establishing a citizen charter, requiring an agency to specify and publish: each step of procedures to obtain a particular service; maximum length of time to conclude the process; and procedures to file complaints on agency failure to follow required procedures
• using government officials’ statement of assets and liabilities proactively to identify possible cases of corruption
• conducting client surveys to get regular feedback on access and quality of government services
• establishing advisory boards made up of prominent Filipino citizens to assist the Office of the Ombudsman as well as each department and agency targeted for anticorruption effort
• limiting the role of advisers in the government, who are not governed by public accountability and parliamentary processes, and enhancing the role of cabinet officials who are
• strengthening the ongoing initiatives for governance-appraisal systems for cities and municipalities and publishing results annually.