09. Moving from conversations to action


The collaborative action of people is able to achieve seemingly unachievable goals: experiences such as ZooGalaxy and Wikipedia show that mass collaboration can help achieve disruptive innovation. Yet too often web-based collaboration is confined to complaints and discussions, rather than action. As one blogger put it, paraphrasing Marx: “Philosophers have only interpreted the world: the point is to complain about it”8.

For example, the recent Italian elections saw an explosion of activity in social media discussing about the different candidates. This energy then failed to translate into concrete action in the aftermath of the elections.


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Key challenges for policy-makers
09. Moving from conversations to action
01. Emergence of a distributed governance model
02. Detect and solve problems before they become unsolvable
03. Generate high involvement of citizens in policy-making
04. Identify “good ideas” and innovative solutions
05. Reduce uncertainty on the possible impacts of policies
06. Ensure long-term thinking
07. Encourage behavioural change and uptake
08.Manage crisis and the “unknown unknown"
10. Detect non-compliance & mis-spending through better transparency
11. Understand the impact of policies
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