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Empower civil servants to use collaborative and conversational skills

Empower civil servants to use a new set of skills: collaborative and conversational working. Civil servants live a "MS-Office life". They need to acquire some skills in order to share, collaborate in an asynchronous way, listen and talk on the net.

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Declaration on Public Services 2.0
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Institutional culture
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Empower civil servants to use collaborative and conversational skills
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Give civil servants incentives to take part in social networks
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Less marketing more contact with people
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Give blogging guidelines
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Best Practice website / team
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Allow anononymous contributions in public debate
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Enable true interactivity
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Exchange of data between Member States' Public Administrations
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Hire Web 2.0 savvy staff
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Learn from early adopters
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Recognize all citizens have role in administration and governance
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Write no code
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