3.5.4.5 Enter orders into system

and identify/perform cross-sell/up-sell activity (10198)

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3. Market and Sell products and services
3.5 Develop and manage sales plans (10105)
3.5.4 Manage sales orders (10185)
3.5.4.5 Enter orders into system
3.5.4.1 Accept and validate sales orders (10194)
3.5.4.2 Collect and maintain customer account information (10195)
3.5.4.3 Determine availability (10196)
3.5.4.4 Determine fulfillment process (10197)
3.5.4.6 Process back orders and updates (10199)
3.5.4.7 Handle order inquiries including post-order (10200)
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