comments

3.4.6.4 Analyze customer metrics (10176)

RELATED ARTICLESExplain
⌅
Current Industry Business Process Framework as proposed by APQC
⌃
Business Management System - Operational Process
⌃
3. Market and Sell products and services
⌃
3.4 Develop and manage marketing plans (10104)
⌃
3.4.6 Track customer management measures (10153)
■
3.4.6.4 Analyze customer metrics (10176)
□
3.4.6.1 Determine customer loyalty/lifetime value (10173)
□
3.4.6.2 Analyze customer revenue trend (10174)
□
3.4.6.3 Analyze customer attrition and retention rates (10175)
□
3.4.6.5 Revise customer strategies plans based on metrics (10177)
□
Graph of this discussion
Enter the title of your article


Enter a short (max 500 characters) summation of your article
Enter the main body of your article
Lock
+Comments (0)
+Citations (0)
+About
Enter comment

Select article text to quote
welcome text

First name   Last name 

Email

Skip