3.4.6.3 Analyze customer attrition and retention rates (10175)

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3.4.6.3 Analyze customer attrition and retention rates (10175)
3.4.6.1 Determine customer loyalty/lifetime value (10173)
3.4.6.2 Analyze customer revenue trend (10174)
3.4.6.4 Analyze customer metrics (10176)
3.4.6.5 Revise customer strategies plans based on metrics (10177)
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