Smart Meters

In December 2007, the Ministerial Council on Energy committed to work with stakeholders to review consumer protection arrangements for smart meters. This Paper is the second consultation stage of the review. Submissions close of business on 2 March 2012

Smart Meters

Work Stream:

Energy Market Reform

Council Priority Issue: 

4. Addressing impediments to, and promoting the commercial adoption of, demand-side response in Australian markets.

Project:

Smart Meters Directions and Work Plan

Timeline:

N/A

Key Documents:

- Standing Council on Energy and Resources (SCER) Statement on Smart Meters for Small Customers (Word / PDF)

- Energy Market Reform Working Group: Smart Meters Work Plan (PDF 1 / PDF 2)

Overview:

Smart meters, related technology and the products and services they support are expected to be an important part of the transformation of the energy sector over the coming decade. They are expected to enable efficient demand side participation in the national energy market through informed consumer choice supported by new technologies to manage consumption.

 

Background:

SCER is continuing to implement the Council of Australian Government and Ministerial Council on Energy (MCE) agreements on smart meters, including the continued development of the national framework for smart metering infrastructure and services.

Terms of Reference:

N/A

Process and Timelines:

N/A

Supporting Documentation:

Background and key documents related to the smart meters work streams under MCE are available from the MCE website.

Consultation and Submissions:

N/A

Previous Consultation and Submissions:

Smart Meters Consumer Protections 

In December 2007, the former Ministerial Council on Energy (MCE) committed to work with stakeholders to review consumer protection arrangements to ensure they remained appropriate where smart meters are rolled out. Information on the work undertaken under the former Ministerial Council on Energy is available here. The Smart Meters Consumer Protections and Pricing Draft Policy Paper Two is the second consultation stage of the review.The paper considers whether current consumer protection arrangements are appropriate to cover the new products and services enabled by smart meters and whether, and how, the arrangements can be enhanced so that consumers are able to realise the benefit. Consultation commenced 15 December 2011.

Smart Meters Consumer Protections and Pricing Draft Policy Paper Two  (Word / PDF)
Response Template (
Word )
Smart Meters Consumer Protections and Pricing Draft Policy Paper One  (PDF)

Consultation Paper

Smart Meters Consumer Protections and Pricing Draft Policy Paper Two

Word / PDF

Submissions

AGL

Submission (PDF)

Aurora

Submission (PDF)

Ausgrid

Submission (PDF)

Better Place

Submission (PDF)Attachment (PDF)

Citipower and Powercor

Submission (PDF)

Consumer Utilities Advocacy Centre

Cover letter (PDF)Submission (PDF)Attachment 1 (PDF)Attachment 2 (PDF)

eMeter

Submission (PDF)Attachment (PDF)

Energex

Cover letter (PDF)Submission (PDF)

Energy Retailers Association of Australia

Submission (PDF)

Ergon Energy

Cover letter (PDF)Submission (PDF)

Energy Supply Association of Australia

Submission (PDF)

Energy and Water Ombudsman NSW

Submission (PDF)

Energy and Water Ombudsman Victoria

Submission (PDF)

Jemena

Submission (PDF)

National Consumer Roundtable on Energy Collective

Cover letter (PDF)Submission (PDF)

Opwer

Submission (PDF)

Origin Energy

Cover letter (PDF)Submission (PDF)

TRU Energy

Submission (PDF)

United Energy

Submission (PDF)

 

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