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ROI difficult to quantify

The Return on Investment for open government projects can be difficult to quantify – particularly within a traditional ROI framework.

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Transparency and Openness
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Challenges
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ROI difficult to quantify
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Different methods and cultures of assessment
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Little consistency among existing models
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Looking back is easier than looking forward
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Public returns are far removed from IT in time / space
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Public ROI broader than traditional ROI
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How to address the challenges?
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Affects many political interests
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Data privacy and confidentiality
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Inclusiveness of online tools
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Large investments involved
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New responsibilities need to be resourced
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New skills need to be learnt
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Politicians may prefer not to make their actions transparent
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Transparency itself isn't the public good
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Unfamiliar expectations
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