a. Freedom of expression applies to the Internet, as it does to all means of communication. Restrictions on freedom of expression on the Internet are only acceptable if they comply  with established international standards, including that they are provided for by law, and that  they are necessary to protect an interest which is recognised under international law (the ‘three-part’ test).

b. When assessing the proportionality of a restriction on freedom of expression on the Internet,  the impact of that restriction on the ability of the Internet to deliver positive freedom of  expression outcomes must be weighed against its benefits in terms of protecting other interests.

c. Approaches to regulation developed for other means of communication – such as telephony or broadcasting – cannot simply be transferred to the Internet but, rather, need to be  specifically designed for it.
 
d. Greater attention should be given to developing alternative, tailored approaches, which are adapted to the unique characteristics of the Internet, for responding to illegal content, while recognising that no special content restrictions should be established for material disseminated over the Internet.
 
e. Self-regulation can be an effective tool in redressing harmful speech, and should be promoted.

f. Awareness raising and educational efforts to promote the ability of everyone to engage in autonomous, self-driven and responsible use of the Internet should be fostered (‘Internet literacy’).