Take up and measurement of eGovernment service use
The second challenge relates to usage of eGovernment services and is twofold a) how to increase take up, and b) how to find the metrics that reflect the real usage (and which recognises the role of intermediaries).
CONTEXT(Help)
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Digital Agenda – Going Local II »Digital Agenda – Going Local II
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GLII – Spain »GLII – Spain
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GL ES: Implementation of eGovernment Action Plan: Spanish priorities »GL ES: Implementation of eGovernment Action Plan: Spanish priorities
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Challenges »Challenges
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Take up and measurement of eGovernment service use
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